Alternative Dispute Resolution (ADR) at the Office of Safeguarding (OoSG) is a service designed to resolve tertiary complaints and allegations of misconduct that do not require statutory oversight and involve or adversely impact upon a child or vulnerable adult who is in receipt of a diocesan service.
ADR at the Office of Safeguarding:
ADR may be:
For a tertiary complaint or allegation to be eligible for resolution by ADR it must meet the following three criteria:
ADR will not apply to a complaint or allegation that requires statutory oversight of the diocesan response. For example, conduct defined in Schedule 2 of the Child Protection (Working with Children) Act 2012.
As children get closer to adulthood, the ADR service affords them a greater level of independence in the resolutions process.
With parental permission, a member of the ADR service may meet with a child under the age of 16 years to hear their experience of the concern and the child’s experience may then be shared by the facilitator when the facilitated conversation is held.
A child 16 years or older may elect to independently participate in a facilitated conversation.
Whether to involve a child in the ADR process and the appropriate means for this involvement is a discretionary matter for the ADR service.